FAQ´s
Welcome to ETA. We focus on inspection, testing, and clear reporting. We do not perform remediation or construction. Use the links below to jump to a section.
Frequently Asked Questions
Booking, Availability, and Pricing
How do I book an inspection or test?
Call +1 954-833-7440 or send us a message through the contact form on our website. Tell us what you are noticing and which rooms or items concern you. We will ask a few simple questions, explain the process, and schedule a day and time that works for you.
Do you offer same day or next day visits?
Often yes. Timing depends on current demand and your location. If you had a leak, flooding, or you see visible growth, let us know. We will do our best to give you priority and we will explain all options that are available right away.
How do you price your services?
Prices are based on the size of the property, the type of service, and the number of samples that may be needed. Before any work begins you will receive a clear quote that lists what is included. There are no surprises. If you request extra samples, we will confirm any added cost before we collect them.
What should I do before the appointment?
Please make sure we can reach the attic, AC closet, sinks, bathrooms, and any rooms of concern. Try not to clean hard surfaces right before we arrive because that can change sample results. Keep pets safe and let building staff know we are coming if you live in a condo or gated community.
Mold Inspection
What happens during a mold inspection?
A certified inspector looks for signs of moisture and visible growth and checks areas where mold commonly develops. We may use tools such as moisture meters and an infrared camera to spot damp areas that are not visible. The visit is non-invasive and does not require cutting drywall. You can stay in the home or office for the entire visit.
Which locations can you inspect?
We inspect the attic, AC and ductwork, bathrooms, kitchens, closets, crawl spaces, garages, walls, windows, carpets, furniture and clothing storage, washing machines, vehicles, and coastal or waterfront homes. We also inspect full residential properties and commercial buildings such as offices, retail spaces, and shared areas.
How long does an inspection take?
Most residential inspections take about 60 to 90 minutes. Large properties and complex buildings can take longer. If we also collect samples, allow a little more time so we can set up equipment and label everything correctly for the lab.
What do I receive after the inspection?
You receive a written report that describes our observations and the conditions we found. The report includes photos and any measurements we took. If testing is recommended, we will explain why and suggest the most helpful locations for samples.
Will you open walls or remove materials?
No. Our inspections are non destructive. If we believe a hidden space needs to be opened, we will note that in the report so your contractor can review it with you. If a small bulk sample is appropriate, we will ask for approval first and collect it safely.
Mold Testing and Lab Results
When is mold testing recommended?
Testing is recommended when there is a history of leaks or flooding, when odors or symptoms persist, when a buyer or seller needs documentation for a real estate transaction, or when you want to confirm that building materials or furnishings are not affected. Testing can also help find hidden mold in walls or HVAC systems.
What types of samples do you collect?
We collect air samples, surface swabs or tape lifts, and sometimes small material pieces called bulk samples. Each sample is labeled and documented with a chain of custody. All samples are sent to a certified laboratory for analysis and identification.
How fast are the results and how accurate are they?
Most results are ready within 24 to 48 hours. Rush options may be available. The lab identifies mold types and reports the levels that were measured. We review the results with you in plain language so you understand what they mean for your space.
What if the results show elevated mold?
We will explain the findings and what areas appear to be involved. We do not perform remediation, which keeps our recommendations independent. If you want, we can suggest independent contractors for you to contact. We can also return for follow up testing after work by others to confirm that conditions have improved.
Indoor Air Quality Testing
What does indoor air quality testing include?
Indoor air quality testing focuses on airborne mold spores and common indoor particles that can affect comfort and health. We place sampling devices in key rooms and we always collect an outdoor sample for comparison. This helps us understand if the indoor air looks typical for your area or if something inside is contributing to higher levels.
When should I consider air testing?
Consider testing if you notice musty odors, if you have persistent allergies or irritation, if there was a recent leak, or before and after renovations. Testing can also be helpful when people feel better away from the property but worse when they return home or to work.
Can air testing find hidden mold?
It can point us in the right direction. If indoor spore counts are higher than normal compared with outside, that often suggests a hidden source inside walls, under flooring, or inside the HVAC system. We will explain what the pattern of results suggests and what steps make sense next.
Will you check the HVAC system?
Yes. We can inspect returns, filters, coils, and accessible ducts. If needed, we will recommend targeted surface or air samples to better understand what is moving through the system.
Water Quality Testing
What do you test for in water?
We test for bacteria, basic potability indicators, minerals and metals, and other items that may be a concern in your home or building. The exact panel depends on your goals. Tell us if you are interested in drinking water safety, taste or odor issues, or if you have a specific concern such as lead or copper.
Where do you collect water samples?
We can collect samples from the kitchen sink, bathroom taps, laundry connections, outdoor spigots, and point of use devices. In some cases we collect both pre filter and post filter samples to see how well your device is performing.
How should I prepare for water sampling?
Do not remove aerators unless we ask you to do so. Try not to run the tap right before we arrive. We will handle the rest, including clean containers and proper handling so the lab results are valid.
How long do water results take and how are they delivered?
Basic panels are often available within 24 to 48 hours. Specialized panels can take longer. We send you the lab report and a simple summary that explains what each number means and whether any action is recommended.
VOC Sampling and Chemical Off Gassing
What is a VOC inspection and why is it useful?
VOC stands for volatile organic compounds. These are chemicals that can come from new furniture, paints, adhesives, cleaning products, and building materials. If you notice chemical type odors or headaches after moving into a new space, VOC testing can help show which compounds are present.
How do you sample VOCs?
We use special canisters or sorbent tubes that collect air for a set period of time. A certified lab analyzes the compounds and provides a list with measured levels. We then discuss source control, ventilation, and product choices that can help reduce those levels.
When is VOC testing a good idea?
It is useful after renovations, when furnishing a nursery or bedroom, in new offices with many new materials, or any time people report chemical odors that do not go away with normal cleaning and ventilation.
Water Damage and Hurricane Response
Do you handle urgent post leak or storm inspections?
Yes. Call us and describe the event and what you are seeing. We will do our best to schedule you quickly. Early assessment helps you make good decisions about drying and protects you from future problems.
What does a water damage inspection include?
We map moisture with meters, check humidity, and note materials that may need drying or removal by others. If testing is helpful, we will suggest the best sampling plan. We document what we see with photos and measurements so you have a clear record.
Can you help with documentation for insurance?
Yes. Our reports include dates, photos, and readings that are helpful for claims. We can also return for follow up testing after contractor work to confirm that conditions have returned to normal.
Marine and Yacht Mold Inspections
Do you inspect boats and yachts?
Yes. We inspect cabins, bilges, lockers, soft goods, and marine HVAC systems. Salt air, humidity, and condensation can create unique challenges on vessels, so a focused marine inspection is very helpful.
How is a marine inspection different from a home inspection?
We pay special attention to ventilation, dehumidification, and materials that tend to hold moisture. We also look for leaks from deck fittings and windows. If sampling is needed, we can test air or surfaces inside the vessel.
Can you provide a report for a sale or refit?
Yes. You will receive a clear report with photos and any lab results. Buyers, sellers, and service yards use these reports to plan the right next steps.
Lead Inspections
When should I request a lead inspection?
If your property was built before 1978, if you plan to renovate, or if children will be living in the home, a lead inspection is a smart step. It helps identify risks and guides safe work practices.
What does the lead report include?
The report lists where lead risks were found and what type of sampling was performed. You will also receive practical guidance that you can share with your contractor before any work begins.
Asbestos Inspections
Where might asbestos be found in a building?
It can be present in older floor tiles, adhesives, insulation, ceiling materials, roofing, and other products. If you plan to remodel or remove materials and you are not sure what they contain, testing is important.
How do you test for asbestos safely?
We collect small material samples using proper safety procedures and send them to a certified lab. Results identify whether asbestos is present. If removal is needed, you can contact a licensed abatement contractor. We do not perform abatement.
Allergen Testing
What allergens can you test for?
We can test for dust mite allergens, pet dander, cockroach allergens, and pollens found indoors. This helps explain symptoms that do not respond to normal cleaning and filter changes.
How are samples collected and what do results look like?
We collect either air samples or dust from settled surfaces and fabrics. The lab report lists what was found and the levels detected. We then provide simple steps that can help, such as filtration, cleaning methods, and moisture control.
Commercial and Residential Services
Do you work on both homes and commercial buildings?
Yes. We work in single family homes, condos, offices, retail spaces, schools, hospitality, and other buildings. We coordinate with property managers and tenants to reduce disruption and keep everyone informed.
Can you focus on a specific room or item only?
Yes. We can inspect a single space such as an attic, AC closet, bathroom, garage, closet, or a piece of furniture or carpet. This is useful when you have a very specific concern.
Do you serve coastal or waterfront homes?
Yes. Coastal properties face higher humidity and salt exposure. We understand these conditions and provide practical advice on ventilation and moisture control.
Reports, Insurance, and Documentation
What is included in your reports?
Each report includes a clear summary, photos, measurements, and any lab results. We explain what the findings mean in simple language and we outline practical next steps. The goal is to give you a document you can use to make decisions.
Are your reports suitable for real estate transactions and insurance claims?
Yes. Buyers, sellers, and insurers use our reports because they are detailed and easy to understand. If your agent or adjuster needs a specific format or extra detail, tell us and we will include it whenever possible.
Do you provide a chain of custody for lab samples?
Yes. Every sample is labeled and tracked from collection to the laboratory. This protects the integrity of your results and helps with documentation.
Can you come back after contractor work to verify conditions?
Yes. We can perform follow up inspections and testing after repairs or remediation by others. This helps confirm that air quality and surfaces have returned to normal.
Service Area, Hours, and Contact
Which areas do you serve?
We serve Fort Lauderdale and the surrounding South Florida region, including Broward County, Miami Dade County, and Palm Beach County. If you are nearby but outside these counties, call and we will try to help.
What are your business hours?
Monday 8 am to 6 pm
Tuesday 8 am to 6 pm
Wednesday 8 am to 6 pm
Thursday 8 am to 6 pm
Friday 8 am to 6 pm
Saturday 8 am to 6 pm
Sunday Closed
Tuesday 8 am to 6 pm
Wednesday 8 am to 6 pm
Thursday 8 am to 6 pm
Friday 8 am to 6 pm
Saturday 8 am to 6 pm
Sunday Closed
What is your address and phone number?
2001 NE 52nd St, Fort Lauderdale, FL 33308, United States
Phone: +1 954-833-7440
Phone: +1 954-833-7440
What is the fastest way to reach you?
Call us for urgent needs. If your request is not urgent, use the contact form on our website and include a short description of what you are experiencing. We respond on the same business day whenever possible.
What ETA Does Not Do
Do you provide mold remediation or removal?
No. ETA provides inspection, testing, and reporting only. We do not perform cleaning, demolition, or construction. This keeps our findings independent and unbiased.
Do you open walls or remove materials during the inspection?
No. Our inspections are non destructive. If a wall or cabinet should be opened, we will document that recommendation so you can discuss it with your contractor.
Can you recommend companies that do remediation or repairs?
If you ask, we can share independent options that you can contact. You are free to choose any contractor you like. We can perform follow up testing after their work if you want confirmation.